FAQ
How long does it take to process and deliver orders?
Processing Time: Orders are processed the same day from Monday to Saturday. Orders placed on Sunday are processed the next business day.
Order cut-off Time: 16:00 PM(GMT+04:00) Gulf Standard Time (Dubai).
Estimated Delivery Time: 1 Business Day. Orders are delivered within 1 Business day, Monday to Saturday.
What is the return policy for products purchased on branpot.com?
At Branpot.com, we offer a 14-day return policy. You can return any unopened, unused, and undamaged products within 14 days of receiving your order.
To qualify for a return, your item must be:
- In the same condition as when you received it: unopened, unused, with tags, and in its original packaging.
- You will also need proof of purchase, such as your order number.
To initiate a return, please contact our customer service team and we will provide you with further instructions.
What payment methods are accepted on branpot.com?
We accept a variety of secure payment methods for your convenience.
You can Pay by Visa, Mastercard.
Cash on Delivery (COD), and Card Payment on Delivery not available.
All transactions are encrypted to ensure your payment information is protected.
Can I use multiple discount codes on a single order?
Typically, only one discount code can be applied per order unless otherwise specified in a promotion's terms and conditions.